Acquiring license windows store 10

Fix Store Stuck at Acquiring License on Windows 10

Windows Store is now Microsoft Store. But, It has not changed the nature of the errors. Windows users still encounter some common problems while updating or install apps. This article aims to provide some solutions to fix Acquiring license error on Windows 10.

Windows store apps are not quite popular. The real thing is Store apps are faster and smoother than the traditional desktop apps. But, These apps are still immature. However, Users have started using them. It is unexpected that people face some common problems while installing these apps. Often, The installation process fails by showing various error codes. Sometimes, The installation process stuck at Acquiring License state. As a result, Users can’t download their desired app. But, There are a few tweaks that can help to get rid of this issue.

How to Resolve Acquiring License Error in Windows:

Some common things may be behind this problem. Corrupted windows store cache, incorrect date and time, etc. are common among them. However, Here a few methods to fix store stuck at acquiring license on Windows 10.

1. Correct Time, Date and Region

If you encounter any app installation related error on Windows Store, your first duty is to check time and date. If these not accurate, correct them. Also, try to use the appropriate region. After that, Try to install your desired app from the store. Hopefully, It won’t stuck at Acquiring license.

To correct time and date, and region settings, follow these steps.

2. Reset Windows Store Cache

It is possible that store has become corrupted for any reason. That’s why, you can try to clear the cache and see if it resolves acquiring license problem while installing store apps. Resetting store cache is easy.

To reset store cache, Open RUN by pressing on Win + R on the keyboard. Then, Type wsreset and press enter.

3. Run Windows Store App Troubleshooter

Store app troubleshooter is a built-in tool to resolve common problems related to the store apps. So, To repair acquiring license error, you take advantage of it.

You can find this troubleshooter from Settings > Update & Security > Troubleshoot. By pressing on Win + I on the keyboard, you can see settings.

However, From troubleshoot window, scroll down and find the Windows Store App and click on that. Then, Click on Run this troubleshooter.

After running the troubleshooter, check if it has fixed the problem or not.

4. Disable Security Software

Security software like antivirus and firewall often interrupt app and program installation process on your PC. So, To fix app installation stuck at acquiring License, you can disable your antivirus and firewall temporarily. It may help.

5. Re-Register Microsoft Store

If Microsoft/Windows Store become unstable or something wrong is going on it, users may see various errors. You can’t re-install it. But, You can re-register it which is similar to the re-installation. It has good chance to resolve errors like store stuck at acquiring license.

To re-register store, follow those things.

6. Boot into Clean Boot State

Are you still facing that problem? Probably, Any third-party service or program is causing it. To identify the culprit and troubleshoot acquiring license error on Microsoft store, you can perform clean boot.

7. Run System File Checker Command

Basically, It is known as SFC command. It helps to get rid of regular windows system file related errors.

To run this command, Open the start menu, type cmd. You will see Command Prompt. Just right-click on it and choose Run as administrator.

Now, Type sfc /scannow and hit enter.

Wait for a few minutes to complete the process. It will help to fix acquiring license error on Windows store. However, That command is used to fix the faulty system files. If it doesn’t help, you also can read: How to Repair Corrupted System Files.

These are the most working methods to resolve store stuck at acquiring license issue. I hope any of these methods will work for you. But, If you still encounter this problem, probably it will be better to reset windows.

Have you been able to fix this problem? Let me know which one has worked for you.

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Исправить ошибку Windows Store Приобретение лицензии на Windows 10

Если Windows Store на ваше Windows 10 застрял на Лицензия на приобретение этап, вот несколько советов, которые могут помочь вам устранить проблему. Обычно это происходит, когда ваша система operatimg не может получить lcense для вашей Windows для загрузки и установки приложения или игры в Windows Store.

Приобретение ошибки лицензии в Windows Store

Хорошо, если вы столкнулись с этой проблемой, я предлагаю вам изменить свое интернет-соединение и посмотреть, поможет ли это. Если нет, попробуйте их и посмотрите, поможет ли вам что-нибудь.

1] Проверка времени, даты, настроек региона

Проверьте настройки времени, даты и региона Windows. Откройте панель управления> Часы, язык и регион> Дата и время> Время в Интернете. Uncheck Синхронизация с сервером времени в Интернете и установите время в системе вручную. Посмотрите, поможет ли это. Даже если вы не из США, попробуйте установить «Регион» в Соединенные Штаты и посмотрите, работает ли это.

2] Запуск средства устранения неполадок в хранилище Windows

3] Запуск средства устранения неполадок учетной записи Microsoft

Средство устранения неполадок учетных записей Microsoft позволяет автоматически устранять и исправлять проблемы с учетной записью Microsoft и настройками синхронизации. Это поможет вам исправить проблемы с Microsot Account, Windows Sync и многое другое.

4] Сброс Microsoft Store

Откройте «Настройки» и «Сбросьте Windows Store через Windows 10 через« Настройки ». Кстати, наш бесплатный FixWin 10 для Windows 10 также позволяет вам сбросить кеш-память Windows.

5] Перерегистрируйте Windows Store

В административном окне Windows PowerShell введите следующую команду и нажмите Войти ключ для перерегистрации приложений Windows:

После успешного выполнения команды вы можете закрыть Windows PowerShell и перезагрузите компьютер. После перезапуска системы проблемы с приложениями на вашем Windows должны быть исправлены.

6] Выполнение чистой загрузки

Загрузите компьютер с Windows 10 в состояние чистой загрузки и проверьте, можете ли вы приобрести лицензию. Возможно, ваше программное обеспечение для брандмауэра или безопасности было проблемой для создания.

Надеюсь, что-то поможет. Всего наилучшего!


Microsoft store stuck at acquiring license

Hey there, few days ago i just tried to install some apps from microsoft store, but it just stuck at acquiring license, i tried tomorrow, still the same, i tried wsreset, still same. I have no idea what to do next, any help will be appreciated!

Hi Muhammad. I’m Greg, awarded MVP for eleven years, Volunteer Moderator, and Independent Advisor here to help you until this is resolved.

I’ll give you everything possible that works to fix the Store, based on helping to fix it daily for years here. Even if you’ve tried a step, please do it over in this sequence:

Check also the Windows 10 Version number at Settings > System > About. If less than 1909 skip to Step 11 to upgrade to the latest by the most stable method.

2) Right click on the time and date in the far right corner of the taskbar. Choose Adjust Date and time settings, at the top make sure the time is correct. If it’s wrong, manually adjust it and make sure the sliders for Set time automatically and Set time zone automatically are set to on.

3) Type Services in Search box, run Services app as Administrator, open Windows Update Service and Background Intelligent Transfer Service and Stop both.

Press “Windows (flag) key + R,” copy and paste C:\Windows\SoftwareDistribution\ press the Enter button.
This folder has all the files related to Windows updates.
Open the “Download” folder, select and delete all the files.

Restart Windows Update and Background Intelligent Transfer services in Services app by opening both and choosing Start.

4) Try running the Windows Store apps Troubleshooter in Windows Settings > Update & Security > Troubleshoot.

5) Type CMD in Search box, Run CMD as administrator, type WSReset.exe and hit Enter. Or in the Search type wsreset.exe select Run as administrator.

6) If that fails to fix the problem go to Windows Settings > Apps > Apps & Features to highlight Microsoft Store, choose Advanced Options, then Reset. After it resets, restart PC.

If that doesn’t fix it then try the Marked Answer here:

And if that fails install the Add Store download from here:

or skip to Step 11 below to reinstall WIndows including the Store while keeping your apps, files and most settings in place..

8) Clear the LocalCache Folder: Open Run by pressing the Windows key + R hotkey.
Copy and paste %localappdata% in Run and click OK.
Open Packages> Microsoft.WindowsStore_8wekyb3d8bbwe > LocalCache folder.
Press the Ctrl + A hotkey to select all content within the LocalCache folder.
Press the Delete button.

9) Type services.msc in Search box, choose Run as Administrator, from Services tab ensure that Microsoft Store Install Service is started and set to Manual, if not restart PC.

Alternative methods to work through the above steps here:

11) If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version.

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I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it’s resolved.

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Windows MVP 2010-20

Over 100,000 helped in forums in 10 years
I do not quit for those who are polite and cooperative.
I will walk you through any steps and will not let you fail.


Windows Store Acquiring license error: 7 ways to fix it

The transition from old standard programs to new metro apps would be much smoother without day-to-day issues plaguing Windows Store. One of those problems occurs when users try to download or update a certain app.

They’re shortly prompted with the Acquiring license prompt and then the process stops.

This is a common Windows Store error and it’s often followed by the error code 0x803F7000, but that’s not the rule. Either way, this makes Windows Store almost completely unusable and out of sync with its main purpose.

So, for that reason, we prepared the most viable solutions and enlisted them below.

If you’re unable to download or update apps in Windows Store, make sure to check them out.

Steps to fix Acquiring license errors in Windows Store

Solution 1 – Reset the Windows Store cache

Windows Store, just like any other app in the Windows Shell, collects the related data and configuration files. Sometimes, the corruption of the named files prevents the installation of the new app or even the initialization of the Store itself.

There are various ways to address this, and we enlisted the majority of those in this article.

However, before we move to a ted complicated troubleshooting steps, let’s try one simple command.

WSReset.exe is native Windows Store file that resets the Windows Store settings to their default values. Therefore, it clears the cache and can come in handy with halts in Windows Store-related processes.

So, let’s put this command to the test and look for changes:

Solution 2 – Run Windows Store Troubleshooter

Another viable solution might lie in the Windows 10 revamped troubleshooting menu. Namely, as you might now, after the Creators Update, Windows 10 got the dedicated unified menu with all troubleshooting tools in one place.

And there, between the plethora of various troubleshooters, is Windows Store Troubleshooter that might help you with the ”Acquiring license” issue.

If you’re not sure where to find it, follow the steps below:

Solution 3 – Double-check time, date, and region settings

Users too often neglect the importance of proper time and date settings. Those are correlated with Windows Store proper functioning, so make sure that both date and time are properly set.

Furthermore, region settings can also affect the Windows Store and the best way to be sure that Windows Store will work on your PC is to set ”United States” as your region.

Run a System Scan to discover potential errors

Here’s how to do it in a few simple steps:

This should resolve the halt and you should be able to install apps from Windows Store in a seamless manner. On the other hand, if you’re still stuck with the same problem, make sure to continue with the remaining steps.

Solution 4 – Disable the antivirus

Furthermore, we can’t skip on the possibility that a third-party antivirus is blocking your Windows Store from connecting to a remote server.

Sometimes the problem lies in servers themselves, but frequently the problem is caused by a pesky overeager antivirus that prevents the app from updating or downloading.

Some tech-savvy users advised an uninstall of the third-party antivirus, but we’ll settle with disabling of real-time protection. After you’ve done that, open Windows Store and look for changes. If the problem is persistent, make sure to move to the next step on the list.

Solution 5 – Run SFC

Occasionally, the system files related to Windows Store might get corrupted, too. Most of the time this is due to virus infection so we advise you to scan your system for possible issues and then run the System File Checker.

This nifty tool can be run from the elevated Command Prompt and its main function is to check and repair possible corruptions within the system files.

If you’re not sure how to run it, follow the instructions below:

Solution 6 – Re-register Windows Store

Even though Windows Store is, more or less, just like any other Windows 10 app, it can’t be uninstalled or removed in any way. Obviously, that’s the case for the majority of Windows system applications.

However, what you can do if something goes wrong is re-registering of Windows Store. This procedure is analogous to re-installation and it’s a common troubleshooting step.

In order to perform this action, you’ll need to use Windows PowerShell elevated command line. Here’s how to do it:

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That should get you out of the halt and the Acquiring license error. On the contrary, if you’re still unable to download any (or certain) app from Windows Store, make sure to check the final step.

Solution 7 – Reset this PC

Finally, if none of the previous steps proved successful, there’s still something you can do. With the introduction of Windows 10, we got ourselves a recovery option that’s similar to a clean reinstall but lets us keep our files.

The option is called ”Reset this PC” and it enables you to, similar to Factory reset on smartphones, reset your Windows 10 to factory settings without losing any data in the process.

When error like this occurs and none of the basic solutions manage to address it, it’s safe to say that Reset this PC is the last resort. If you’re not sure how to perform it, follow the instructions we provided below:

That should do it. We hope that at least one of these steps helped you resolve the issues with Windows Store and app installation. In case you have an alternative solution or question regarding the ones we provided, feel free to share it with us in the comments section below.


Windows Store / Apps problem. Acquiring License errors.

Apps are not updating. Cannot uninstall them. All show the same 0x80070005 error.

Wsreset does not fix anything. Sfc /scannow returns errors that it can’t fix. DISM doesn’t help.

got this return from attempt:

+ CategoryInfo : SecurityError: (C:\Program File. ppxManifest.xml:String) [Add-AppxPackage], PSSecurityE
+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Replies (11) 

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Thank you for posting your on Microsoft Community.

I would suggest you to follow these methods and check.

Method 1:

Make sure Date, Time and Time Zone are correct.

Follow these steps to check that.

1. Windows key + W and type Date and Time.

2. Set Date And Time.

3. Change Date And Time Button to change date and time.

4. Change Time Zone button to change Time Zone.

Method 2:

Disable proxy Connection

If you use any proxy connection, then follow the steps to disable proxy connection.

1. Gearbox at the top right corner in Internet Explorer.

2. Tools button, and then click Internet Options.

3. Connections tab, and then click LAN settings.

4. Use a proxy server for your LAN check box.

Hope this information helps and let us know the status of the issue we will be glad to help you further.

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yes, i can tell my time and zone are correct. double-checking just proves so.

no proxy connection.

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still happening. couple weeks later.

apps run fine. windows update runs fine.

why the **** won’t apps update and why can’t i uninstall them through store?

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I’m sorry for the inconvenience caused.

I suggest you to Re-register store app and check if it helps.

Method 1:

Re-register the Store App

1. Open Start screen and press Windows + R keys on the keyboard.

Hope it helps this time.

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There is no WinStore folder in windows root drive, or anywhere. WindowsApps folder is also missing from Program Files. And when attempting to reinstall apps it is looking for AppxManifest.xml file that does not exist in root drive either.

The Apps that are installed are working fine and I can open Store and browse through it. Doesn’t make sense that I’m missing parts of the Windows Store installation.

Weather, News, Finances, Calendar, Outlook all working. Just no updating or any management through the Store interface.

Using latest build of 10 Pro x64. All Apps worked fine up until a couple weeks ago.

Some have suggested trying to «update» Windows 10 to Windows 10 again using install media. But, if it causes the same hassle a refresh does with clearing my Metro/Start screen and registered programs then that’s not happening. I would just go without Store before all that **** again.


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